We have been funded by the UK Energy Institute (EI) and Shell International BV in the Netherlands to help companies in the energy sector improve the effectiveness of organisational learning from safety incidents. The Caledonian Academy was one of only two international research centres invited by Shell and the ENergy Institute to bid for this award.
We (Anoush Margaryan, Dane Lukic and I) have been working with a range of leading industry partners, including Shell, ConocoPhillips and BP, to improve organisational learning from incidents in the workplace. This latest initiative will help improve the effectiveness of safety learning in Shell through a series of learning interventions involving frontline managers.
The energy sector has invested in a range of initiatives to improve safety through Learning From Incidents (LFI). However, two main problems limit the impact of these. Firstly, frontline employees tend to engage with learning from incident initiatives in limited ways. Secondly, frontline managers and supervisors are not fully equipped to engage staff in learning in ways that maximise reflection and sense making. The new initiative, LFI-Engage, addresses these two problems. As well as research outputs, we will produce an easy to use and practical Toolkit that will help frontline managers to embed sense-making and reflection in learning processes at Shell.
The project is grounded in our Learning From Incidents PhD project, funded by Shell and the Energy Institute. LFI-Engage will make use of conceptual and methodological instruments developed empirically within this doctoral research. LFI-Engage will run from April 2012 to April 2013.